2016 was a year of important progress for ArcelorMittal.

Action 2020

Action 2020 is ArcelorMittal's commitment to structurally improving profitability and cash flow generation.


Good corporate governance is about compliance, continuous stakeholder dialogue and being a good corporate citizen.

Fact book

Details of our steel and mining operations, financials, production facilities and shareholder information.

Our 10 outcomes

Our 10 sustainable development outcomes are designed to describe in simple language the business we need to become if we are to address our material issues in a way that brings the optimal value to all stakeholders. This approach is underpinned by a commitment to transparent good governance.

Safe, healthy, quality working lives for our people

Read more

Products that accelerate more sustainable lifestyles

Read more

Products that create sustainable infrastructure

Read more

Efficient use of resources and high recycling rates

Read more

Trusted user of air, land and water

Read more

Responsible energy user that helps create a lower-carbon future

Read more

Supply chains that our customers trust

Read more

Active and welcomed member of the community

Read more

A pipeline of talented scientists and engineers for tomorrow

Read more

Our contribution to society measured, shared and valued

Read more

Our sustainable development framework

The 10 outcomes form the basis of our framework. This aims to shape a consistent approach to social and environmental trends across our operations, and to optimise the value we can gain from this long-term perspective, while giving each part of the business the flexibility to make the 10 outcomes relevant to their local circumstances.

A leadership agenda across the business

Each of our 10 outcomes has a sponsor at senior management level who champions the outcome, provides direction and brings together key people to guide us on how to achieve it. Our sponsors work with experts from across the company to tackle strategic issues for each outcome. For example, Carl de Maré, sponsor for outcome 4, convenes an expert hub made up of technical, R&D, sustainability and market-oriented specialists, who together have reviewed site-level performance, and are designing core objectives for the outcome. And in November 2016, Greg Ludkovsky, sponsor for outcomes 2 and 3, announced a new Sustainability Innovation tool that would enable all new R&D projects to be filtered against criteria driven by the 10 outcomes.

Understanding stakeholder expectations

Assessing the expectations of our stakeholders is a key part of this framework at site and country level, and at regional and global levels too. This means not only talking to our stakeholders, but listening, learning and responding as well. This is essential, and we have seen important value created when we have understood and responded to our stakeholders’ expectations – and, when we have failed to manage expectations, our business has suffered disruptions. Every two years, we undertake a Speak Up! survey of employees and, in individual countries, we’ve commissioned external ‘reputation surveys’ consulting a range of stakeholders.

Site-based assessments for world-class standards

Our stakeholder-centric approach is a key component of our site-based assessment process structured around the 10 outcomes. During 2016, we completed a dashboard assessment seven of the outcomes, which has enabled us to map the issues that could cause disruptions to, or create opportunities for, our business, and assess the maturity and progress of our operations against each outcome. Together, these dashboards enable us to spot trends in the business, and enable sites and countries to share best practice and exchange any lessons learned. These assessments are an important means of preparing each of our sites to be ready for certification against ResponsibleSteel™, the emerging global multi-stakeholder-driven standard.

Seizing the value chain opportunity through certification

We are driving the development of ResponsibleSteel™, a global certification standard for steel.

Read more

Stakeholder relations

Find out more about how we engage with our stakeholders.

Read more

Stakeholder expectations on climate change

In 2016, we listened extensively to stakeholders on the expectations they have of ArcelorMittal on climate change.

Read more